Our Promise to You

The Epic Promise - 30 Days, Love it or Return It

If you order one of our beautiful handmade fly rods and are not delighted with it we'll refund your purchase in full. We are so very confident that every fly rod we make is of the highest quality possible we guarantee your complete and absolute satisfaction or your money back.

If one of our products fails to meet your expectations either at the time you receive it, or over the next 30 days, contact us and tell us why you are disappointed and we'll make it right or arrange a total refund.

The Epic Lifetime Warranty.

Every Epic fly rod that we produce is covered by our lifetime, original owner warranty. This warranty covers failure due to defects in material or workmanship of our product.

Breakages

The Swift Fly Fishing Company reserves the right to determine whether to repair or replace any Epic Product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts.

SureFit Ferrule System: Fly rods manufactured after Mid 2017 and using our SureFit Ferrule system can be replaced immediately and shipped same day. There is no need to return fly rod sections to us for repair.

Replacement sections under warranty cost US$80 + shipping. This cost covers any section, tip to butt. Any issues within 30 days of purchase will be replaced free of charge immediately.

We will always do our very best to get you back out on the water fishing our gear again as soon as possible.

Blanks & Custom Built Rods

Replacement or refund is limited to the cost of the bank only and does not include any costs incurred during the build process, any additional fees charged by custom rod builders, or components added to blanks. Prior to your build please take a few moments to check over your blank to ensure you are satisfied with it before you proceed with your build. If you are in any way unhappy with the quality of the product please contact us immediately for a replacement or refund. You can do this via the “Contact Us” section on our website.

Returns, Refunds & Exchanges

Here at Epic we like to make things simple, simple for you and simple for us. If you have an issue we'll make it right. We do not refund or exchange on sale items

Refunds

If you're not happy with any of our goods, return your purchase to us for a full refund within 30 days of purchase. If you've got old gear that you think has given up the ghost before it should, we'd like to replace or refund that, please let us know.

Returns & Exchanges

If it doesn't fit, got busted in transit, you really just don't like it, or for some strange reason we didn't mange to meet your expectations - please tell us and return the item for a full refund or exchange.

Fly Rod and Blank Breakages

Shit happens. sometimes Epic Shit happens. Rods get broken, tips get busted - we know this. We'll replace your broken section or replace your rod at our discretion. Simply each out to our team and we'll make sure you're back on the water in no time.

Epic Studio Built Fly Rod breakages
Replacement sections under warranty as above cost US$80 + shipping. This cost covers any section, tip to butt.

Custom Built Rod Breakages
Your first call should be to your custom rod builder. We'll support them with a replacement section. Replacement sections cost US$80 + shipping, blank only. This cost overs any section, tip to butt. Any additional cost to re wrap are between you and your custom rod builder. If you built your rod, you'll have to negotiate with yourself nicely.

Ready to Wrap Rod Kit Breakages
Same deal. Replacement sections costs US$80 + shipping. This cost overs any section, tip to butt, blank only. We do not re wrap customer built rods.